If a member's guest has already used a guest pass, what should you do?

If a member's guest has already used a guest pass, what should you do?

• A. Deny any guest
• B. Notify the supervisor
• C. Allow the member to bring the guest this visit; complete the EGR for the guest and educate the member on future guest policy
• D. Charge the member a fee

Answer: (C)

The main idea is handling guest access with proper documentation and clear policy communication. If a guest has already used a guest pass, you can still allow them to visit this time, but you must document the visit and inform the member about future rules. Completing the electronic guest registration for the guest records the encounter and helps enforce policies consistently, while educating the member prevents confusion about when guests are allowed and what charges or limits may apply next time. This approach balances guest access with accountability and keeps everyone on the same page. Denying the guest would be too rigid and could frustrate the member. Notifying a supervisor is appropriate only for policy violations or exceptions requiring approval. Charging a fee might be used in some policies, but the standard approach here is to document and educate for future visits.

The main idea is handling guest access with proper documentation and clear policy communication. If a guest has already used a guest pass, you can still allow them to visit this time, but you must document the visit and inform the member about future rules. Completing the electronic guest registration for the guest records the encounter and helps enforce policies consistently, while educating the member prevents confusion about when guests are allowed and what charges or limits may apply next time. This approach balances guest access with accountability and keeps everyone on the same page.

Denying the guest would be too rigid and could frustrate the member. Notifying a supervisor is appropriate only for policy violations or exceptions requiring approval. Charging a fee might be used in some policies, but the standard approach here is to document and educate for future visits.